Within the telecommunications sector, there has always been a desire to individualize the offer to each of its clients, so that they obtain exactly the product they need. This has not been possible due to a thousand circumstances, both technical and functional.

Bluetab has developed a solution that allows flexibility and self-management of this process of provision of telecommunications services to its clients in a multinational operator, which has allowed an improvement in both end-customer satisfaction and internal management of the entire workflow . Based on a flow engine, it has been possible to orchestrate automatically the configuration of the telecommunications service package that a business client needs to develop their business. The technological environment where this entire platform has been developed is Grails 1.XX, Grails 2, Sencha (ExtJS) and Grails 3.