{"id":10729,"date":"2020-09-11T08:20:03","date_gmt":"2020-09-11T08:20:03","guid":{"rendered":"https:\/\/bluetab.net\/modelo-de-vision-cliente-360o\/"},"modified":"2020-09-11T08:20:03","modified_gmt":"2020-09-11T08:20:03","slug":"360-customer-vision-model","status":"publish","type":"post","link":"https:\/\/bluetab.net\/en\/2020\/09\/360-customer-vision-model\/","title":{"rendered":"360\u00b0 customer vision model"},"content":{"rendered":"

We are the primary Big Data platform partner to one of the leading global financial institutions in technology. In the framework of our collaboration, the various group entities are provided with an infrastructure with the data necessary to build the Manager-Customer relationship<\/strong>. This solution will make it possible to analyse a 360\u00ba view of the customer-manager relationship from start to finish, i.e. from the time the web manager displays an announcement or an advertising campaign to a customer until they acquire a banking product.<\/p>\n

We developed the project based on a definition of variables, alignment of concepts, importance of the customer relationship and contactability by means of face-to-face and digital means; with subsequent naming in the corporate dictionary and subsequent registration of the reference physical model in RAW and Master for external sources. We executed an analysis for mastering and generation of the guidance document for mastering development.<\/p>\n

The main technologies in this environment are HDFS databases, Avro and Parquet; ETL processing in Scala\/Spark in the corporate Data Lake, performing planning in Control-M.<\/p>\n

SUCCESS STORIES<\/p>\n

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Quality of insurance information data<\/a><\/h2>\n

Our client is a major financial institution with presence mainly in Europe and America; among the three largest insurers in the market in Mexico and also a leader in the regions where it operates. It has undertaken a digital transformation…<\/p>\n

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Unified Data warehouse<\/a><\/h2>\n

The telecommunications sector has always been a very dynamic sector. In this sense, they have always had an urgent need to analyze their information in a convergent and unique way.To this end, an agile end-to-end collaboration has been consolidated with…<\/p>\n

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Global model of banking supervision<\/a><\/h2>\n

Banks must meet a growing volume of complex and granular reporting requirements. The methods used to collect reporting data are not fully harmonized, often leading to redundancies, overlaps, and inconsistencies in the resulting data sets. In this context there is…<\/p>\n

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Corporate banking market supplier information<\/a><\/h2>\n

Within our context as a benchmark technology partner in the Data field in the Corporate Investment Banking area for one of the leading Spanish financial institutions operating in the principal markets globally; a collaborative technology approach is being developed to…<\/p>\n

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PSD2 regulations<\/a><\/h2>\n

PSD2 is a European regulation on digital payment services. This system facilitates payments throughout Europe with greater security as well as offering a banking service adapted to new technologies. With it, the importance that the world of ‘APIS’ or ‘Application…<\/p>\n

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Virtual remote desktop<\/a><\/h2>\n

Because there is no integrated CRM for corporate banking that contains customer data, opportunities, visits and all customer relationship information, this generates the need for this project with the aim of providing global multi-entity coverage.Bluetab is developing the part corresponding…<\/p>\n

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Omnichannel infrastructure<\/a><\/h2>\n

A Spanish multinational banking group asked us to provide its various group entities with an infrastructure with the necessary data to construct its customer\u2019s \u201cjourney\u201d.\u00a0This solution will make it possible to analyse the customer journey from start to finish, i.e.…<\/p>\n

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360\u00b0 customer vision model<\/a><\/h2>\n

Somos el principal partner de la plataforma de Big Data de una de las entidades financieras globales l\u00edderes en tecnolog\u00eda. En el marco de nuestra colaboraci\u00f3n se proporciona a las distintas entidades del grupo una infraestructura con los datos necesarios…<\/p>\n

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Information system exploitation and reporting<\/a><\/h2>\n

One of the leading Financial Institutions in the Spanish domestic market decided to perform a split of the services of its new information platform with the aim of ensuring technical-functional understanding of the various layers, as well as to ensure…<\/p>\n

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Utilities sector Data Lake<\/a><\/h2>\n

Within the digital transformation process, the option was taken to build a Data Lake to serve various departments in a cross-cutting manner.Bluetab has developed a Data Lake in AWS for a leading Spanish energy companies, which gets its data from…<\/p>\n","protected":false},"excerpt":{"rendered":"

We are the primary Big Data platform partner to one of the leading global financial institutions in technology. In the framework of our collaboration, the various group entities are provided with an infrastructure with the data necessary to build the Manager-Customer relationship. This solution will make it possible to analyse a 360\u00ba view of the […]<\/p>\n","protected":false},"author":2,"featured_media":4341,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[20],"tags":[22],"class_list":["post-10729","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casos-2","tag-data-fabric-2"],"acf":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/bluetab.net\/en\/wp-json\/wp\/v2\/posts\/10729","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bluetab.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bluetab.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bluetab.net\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bluetab.net\/en\/wp-json\/wp\/v2\/comments?post=10729"}],"version-history":[{"count":0,"href":"https:\/\/bluetab.net\/en\/wp-json\/wp\/v2\/posts\/10729\/revisions"}],"wp:attachment":[{"href":"https:\/\/bluetab.net\/en\/wp-json\/wp\/v2\/media?parent=10729"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bluetab.net\/en\/wp-json\/wp\/v2\/categories?post=10729"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bluetab.net\/en\/wp-json\/wp\/v2\/tags?post=10729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}